Major Achievements of Entrusted Business
Enhanced the Reliability of Lottery Business Operation with the SLA ‘Excellence’ Evaluations for 9 Years in a Row
- Outline of Service Level Agreement (SLA)
| Definition | Purposes | Assessment (once a month) |
|---|---|---|
 |
 |
Assessment Items  |
Established the transparent and reliable operation system by obtaining the World Lottery Association's Security Control Standard Certification (WLA-SCS)
- WLA-SCS (Security Control Standard)
| Assessment Area and Standard for Security and Risk Management | |
|---|---|
|
Corporate General Control Standard (Annex A)
|
Lottery Business Specific Control Standard (Annex B)
|
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Product Planning and Production
Application of harmfulness verification procedure
Satisfaction of printing quality standard 22 items
-
Distribution
Regular inspection of distribution centers
Application of
product sealing 20 items -
Sales
Work process training for retailers
Establishment of terminal network security 28 items
-
Lottery Draws
Audit of fair generation of random numbers
Operation of extra drawing machines 25 items
-
Management of Lottery Winning
Application of process for verification of forgery and modification
Protection of unclaimed prize money 19 items
Official Recognition of Establishment of Global Advanced Operation System
over the Entire Processes of Lottery Business